You dont have javascript enabled! Please enable it! Microsoft Teams VS Zoom: How To Determine The Right Fit? - CHARBEL NEMNOM - MVP | MCT | CCSP | CISM - Cloud & CyberSecurity

Microsoft Teams VS Zoom: How to Determine the Right Fit?

6 Min. Read

Are you in the process of selecting the perfect collaboration and communication tool for your team or business? The choice between Microsoft Teams and Zoom can significantly impact your productivity, communication, and workflow.

In this comprehensive guide, we’ll walk you through the comparison of Microsoft Teams and Zoom, helping you determine the right fit for your unique needs. So, let’s dive in!


As more companies are offering mobile work situations, the demand for online collaboration tools increases as well. Collaboration tools make it possible for employees to work on projects together even without seeing each other in person. There are two notable brands in the field of project collaboration tools—Microsoft Teams and Zoom.

Microsoft Teams is a versatile platform that seamlessly integrates with Microsoft 365, offering a comprehensive suite of collaboration tools. It’s more than just a video conferencing application; it’s a hub for teamwork, combining chat, file sharing, and integration with other Microsoft apps.

Zoom, on the other hand, gained rapid popularity for its user-friendly interface, making virtual meetings and webinars accessible to a wide range of users.

Microsoft Teams and Zoom are effective tools for collaboration, but each has distinct features that win the clients’ preferences.

Here are some of the things you need to take note of when you need to choose between either of the two tools.

Choose Microsoft Teams if…

You Want to Have an Organized Management System

Microsoft Teams was intended to replace the features of Skype for Business. From the tech giant, Microsoft, MS Teams is best used for streamlining internal communications.

It is a unified communications platform that combines visual meetings, chats, calls, and file sharing using the Office 365 applications. It also has its internal email system, listing only the employees of the organization. Microsoft also has measures to ensure that all the data shared within the teams are safe and secured. The legitimacy of the users is validated every time they access a file or an email. On top of convenience is security.

Aside from the above-mentioned features, Microsoft Teams host excellent visual meetings involving the members of the team. It is also easy to start a meeting. The meeting host doesn’t have to send the links individually. With a single click, all team members are immediately notified of a meeting.

And if Microsoft Teams is a foreign software for you and your team, Microsoft has got you covered. They have easy-to-follow tutorials that are embedded in the software. Several websites are dedicated to conducting Microsoft Office courses.

You Are Working on Long Term Projects

Even if you are not part of an established company or organization, Microsoft Teams is the better option when you are involved in working on long-term projects.

Take brand development for start-ups as an example. The entire development process does not happen overnight. It requires the collaboration of several experts and safe storage for all the documents that are passed from one user to another.

With Microsoft Teams, the collaborators can easily send updates and follow-up emails to a teammate regardless if they share a timezone or not. It also works better when paired with other task-focused management apps, such as Trello or Asana, to provide more specific updates on the project’s progress.

Sending short chats when asking for help on which web template to use is also an available option.

What makes it the most viable option when working on long-term projects is the security that Microsoft provides. Aside from user validation, MS Teams also back up all shared files within the team.

All shared files are stored in Sharepoint and embedded in Sharepoint encryption. In the same manner, shared notes are automatically stored and organized in OneNote. Back-up copies are also stored in OneNote encryption.

Choose Zoom if…

You Need to Communicate With External Parties

Zoom is originally a web conferencing app to circumvent the problems that arise from face-to-face meetings. Zoom meetings are becoming the norm, in the long run, thus almost completely erasing the need for personal meetings.

When tasked with interviewing a client or a guest, Zoom meetings are the primary option. Unlike Microsoft Teams, anyone with the Zoom meeting link and code can enter the meeting room. It does not require you to be registered as part of the team.

With this web conferencing software, you can set the schedule in advance and send an invite to the guest. In this manner, neither of the parties will forget the schedule because it automatically syncs with both users’ Google Calendars.

The availability of the raise hand option and the wide selection of emojis also make the flow of communication better. If a participant has a question, they can simply raise their hand virtually and the meeting host will see it. This avoids the distracting overlap of conversations. You can also go for the alternatives like Google Meet, Cisco Webex Meetings, And GoToMeeting.

You are Conducting Training Sessions

Zoom meetings are also the go-to method for experts who conduct seminars or training sessions online.

During the height of the global pandemic, most people are forced to hole up at home. Most turned to learning new skills or attending short classes online through this web conferencing app. Zoom continued to prove that it is convenient for both the teacher and attendees.

Say, for example, your company wishes to attract more clients by conducting training sessions about web development. You can easily conduct and invite people by sending them the Zoom meeting links. It is also easy to decide on a date because the usual concerns about venues are no longer problems.

Once again, the raise hand option and emojis make the sessions more engaging. It comes as no surprise that the participants will choose to mute or turn off their cameras. These options are additional ways to make sure that your participants are engaged and learning something from the session.

A chat option is also available. A participant can air out their thoughts and questions through the chat. They can send a chat to a fellow participant. Lastly, Zoom has the option of break-out rooms. This feature is reminiscent of the activity periods of seminars. The participants are assigned to break-out rooms to discuss their learnings or whatnot.

Invest in Both

Both tools provide several benefits to organizations. Collaborations are easier, communication is more streamlined. Both Zoom and Microsoft Teams are at the top of their game, so why not invest in both?

It is imperative for companies nowadays to have reliable web collaboration tools, especially now where office set-ups are almost impossible due to the threats of a global pandemic.

Aside from the notable features listed above, both tools also have fun features that make virtual meetings less stressful. Both MS Teams and Zoom have options to use filters and use virtual backgrounds. Using backgrounds can add color to the meeting while hiding the pile of laundry in the corner of your room.

Investing in both of these applications is far from being a waste too. The premium features of MS Teams and Zoom provide lifetime benefits for the company. Although there is a need to cash out in the beginning, the return on investment comes faster than you realize.

// Related: What Can My Employer See On Microsoft Teams?

How to Decide: Microsoft Teams or Zoom?

Choosing between Microsoft Teams and Zoom depends on various factors, including your organization’s size, needs, and existing tech stack. Here are some questions to consider:

What’s Your Current Tech Environment?: If you’re already invested in Microsoft 365, Microsoft Teams might seamlessly fit into your workflow.

Do You Need a Comprehensive Solution?: If you’re looking for an all-in-one hub for collaboration, Microsoft Teams offers a broader set of tools.

Is Video Conferencing Your Primary Need?: If video conferencing is your primary focus, and you value simplicity, Zoom could be your preferred choice.

Are Webinars Essential?: If webinars play a crucial role in your business strategy, Zoom’s dedicated features might be more suitable.

What’s Your Budget?: Consider your budget for collaboration tools, as Microsoft Teams and Zoom have different pricing models.


Can I use Microsoft Teams without Microsoft 365?

While Microsoft Teams is tightly integrated with Microsoft 365, there is a free version that offers basic functionality.

Does Zoom offer a free plan?

Yes, Zoom provides a free plan with limitations on meeting duration and participant count.

Which platform is more secure?

Both platforms prioritize security, but Microsoft’s extensive security measures might give it an edge for more sensitive communications.

Can I switch between plans as my team grows?

Both Microsoft Teams and Zoom offer scalable plans that you can adjust based on your team’s changing needs.

Can I record meetings in Microsoft Teams?

Yes, Microsoft Teams allows you to record meetings for future reference.

Are there alternatives to Microsoft Teams and Zoom?

Yes, alternatives include Google Meet, Cisco Webex, and Slack. However, Microsoft Teams and Zoom remain among the most popular choices.


Finding the best tool to cater to the needs of your organization is not an easy process. Sometimes, you get stuck in the middle of the crossroads trying to choose which one is better when both are equally beneficial. This is often the situation when choosing between MS Teams and Zoom.

Both applications are greatly beneficial when used properly. Distance will no longer be a problem in communication among mobile teams. Streamlining internal communications and the flow of resources is easy with Microsoft Teams. Connecting with third parties or experts is a breeze with Zoom meetings.

Thank you for reading my blog.

If you have any questions or feedback, please leave a comment.

-Charbel Nemnom-

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About the Author
Charbel Nemnom
Charbel Nemnom is a Senior Cloud Architect with 21+ years of IT experience. As a Swiss Certified Information Security Manager (ISM), CCSP, CISM, Microsoft MVP, and MCT, he excels in optimizing mission-critical enterprise systems. His extensive practical knowledge spans complex system design, network architecture, business continuity, and cloud security, establishing him as an authoritative and trustworthy expert in the field. Charbel frequently writes about Cloud, Cybersecurity, and IT Certifications.

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2 thoughts on “Microsoft Teams VS Zoom: How to Determine the Right Fit?”

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  1. In my job where I do lots of remote work with customers – internally and externally – Teams glaring LACK of drawing tools is a real problem. As an MSFT Alum, why these were removed (they existed in Teams’ predecessors) is absolutely baffling.

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